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currently need 2000 words assignment about marketing , must done before Tuesday (05/08/14)

Which of these guidelines should you follow when responding to customers online?

Which of these guidelines should you follow when responding to customers online? Check all that apply.Personalize and humanize your business.Be open about when and how you will improve the situation.Own up to problems and mistakes.Never apologize.Do not argue or assign blame.
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Professor Ortiz

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